Most Essential Business Accommodations to Offer Your Customers
As a business professional, you always want to be accommodating to your customers. After all, they are the ones keeping your business running! Some accommodations are more essential than others, though. If you want to go above and beyond for your customers, make sure you offer them these things.
Here are some of essential business accommodations to offer your customers:
1. Comfortable Seating
Your customers should always have comfortable seating available. This is especially important if they will spend a significant amount of time in your establishment, such as if they are there for a meeting or seminar. Make sure the chairs are ergonomic and provide good back support. You might also want to offer cushions or pillows for additional comfort.
Some businesses even go so far as to offer massage chairs! This is a great way to pamper your customers and make them feel appreciated. You can even provide this as an add-on service for an additional fee. If you offer massage chairs, ensure you have trained staff available to operate them.
2. Convenient Parking
No one likes walking a long distance from their car to the entrance of a business. If at all possible, offer convenient parking for your customers. This might mean having a designated customer parking area or even valet service. You want your customers to be able to get to your door without any hassle.
If you have a large parking lot, ensure it is well-lit and free of any hazards. The concrete flatwork should be in good condition, so there are no trip hazards. It would be best if you had potholes filled and got cracks repaired. You might also want to offer a shuttle service if your customers have to park far away. If you offer a shuttle, ensure it is clean and comfortable.
3. Water and Coffee
Your customers will likely get thirsty while spending time in your establishment. Make sure you offer them water so they can stay hydrated. You should also offer coffee in case they need a pick-me-up. Be sure to have various types of coffee available, such as regular and decaf, as well as milk and sugar, so people can make it just the way they like it.
While water is essential, you might also want to offer other beverages, such as tea, soda, and juice. A vending machine with snacks is also a good idea if anyone gets hungry. This is especially important if your business is open for extended hours. Put up a sign so people know where the vending machines are located. You might also want to offer a snack bar or cafe so that your customers can purchase food if they get hungry.
4. A Clean and Comfortable Bathroom
Many businesses overlook the importance of having a clean and comfortable bathroom. Your customers will likely need to use the restroom while spending time in your establishment, so you want to ensure it is up to their standards. Be sure to stock the bathroom with plenty of toilet paper, paper towels, and soap.
You should clean the bathroom regularly and have someone empty the trash often. If you have a public restroom, you might consider hiring a cleaning service to keep it well-maintained. Avoid using harsh chemicals, as they can be overwhelming in a small space. Instead, opt for natural cleaning products.
Depending on your business, there might be certain amenities that you can offer to your customers. For example, if you have a spa, you could offer them complimentary use of the sauna or steam room. If you have a gym, you could offer them day passes so they can work out while they’re in town. Talk to your team and see what amenities you can provide that would be most appreciated by your customers.
You want your customers to feel at home while in your establishment, so make sure you offer them the amenities they need. Try to go above and beyond their expectations, so they remember their experience with your business in a positive light.
Offering accommodations to your customers is a great way to show them that you appreciate their business. By offering them conveniences, such as convenient parking and a clean bathroom, you can make their experience with your business more enjoyable. You can also offer amenities, such as complimentary use of the sauna or gym, that will make their visit even more enjoyable. Keep your customers in mind when you’re planning your business, and you’ll be sure to offer them the accommodations they need.