How to Keep Your Customers and Business Safe
Sometimes we focus too much on online threats and invest in security tools to keep our data safe. However, there are other risks that business owners should look out for. If you are maintaining a physical business establishment, you should not forget about physical threats that can be harmful to you, your employees, and your customers. Accidents can happen anytime, but you can take steps to reduce the risks.
From making sure your floors are intact to hiring commercial landscaping services, here are some items that you can include on your safety checklist:
1. Make Sure that Your Floors and Entryways Are Safe.
Prevent slip and falls by adequately maintaining your business establishment. Uneven, cracked, chipped, and broken floors can pose a threat to your customers. Potholes and cracks in your concrete can lead to the same accidents and injuries. Regular floor and concrete maintenance can reduce the risks of accidents. It can also keep your place looking well-kept and attended, attracting more returning and new customers.
Make sure to clean your floor and concrete, and clear debris that your customers or employees can trip on. Keep entrances and exits clutter-free. You can use carpets to make the floor safer and less slippery. It will make customers want to visit your place if they see that you take their safety seriously.
2. Maintain Your HVAC Regularly.
The level of indoor airborne pollutants can be significantly higher than the level outdoors. These airborne pollutants include allergens, dust mites, pollen, mold, and smoke. Your customers and employees would be better off without these pollutants, especially if they have asthma. The presence of mold can also result in musty air, making your customers uncomfortable. By performing regular preventive maintenance, you ensure that your vents are clean.
You can reduce the risks of leaking carbon monoxide from a damaged heat exchanger, which results from the cross-contamination between the combustion gases and the cold air. You can detect these problems by having an HVAC professional regularly maintain and check your HVAC system.
3. Call an Expert for Electrical Repairs.
You might be tempted to change faulty wirings and switches by yourself, but calling an electrician will be your safest bet. Electrical fires can result from incorrect wiring installation, overloaded circuits, and poor maintenance of your lighting and other electrical devices and fixtures. An electrical fire can easily wipe out everything that you have worked hard for. Worse, it can put your employees and customers in danger.
You must learn to recognize signs of an existing electrical problem so that you can immediately call the professionals. Call an electrician immediately if you notice flickering lights, switches that feel hot to the touch, tripped circuit breakers, and blown fuses.
4. Sanitize and Disinfect Your Business Establishment.
Keeping your business establishment and offices safe from bacteria and viruses is a must. Cleaning and sanitizing your business establishment reduces the risk of bacterial and viral infections. It also helps stop the spread of germs and diseases. Disinfecting kills germs and viruses on high-touch surfaces, such as door handles, tables, faucets, handrails, light switches, toilets, and sinks.
If you are in the food industry, you must ensure that the equipment that you use for food preparation, such as mixers, meat slicers, and dry storage, are adequately cleaned. Dishes must be washed for the safety of your patrons.
5. Use Visible Signs and Labels.
Use visible and attractive signs to warn customers and employees of potential hazards. It is a quick and simple way to disseminate information to everyone in the area. For example, if the floor was just recently mopped, use a sign to warn people to stay off that area because the floor can be slippery. Keep-off signs can discourage wandering customers from entering high-risk, personnel-only areas.
6. Train Your Employees.
In case of emergencies, your employees must be trained on how to act accordingly. Your employees should be trained in first aid and CPR, should the need for it arises. You can have a company nurse on-site to tend to your customers in case of emergencies and accidents.
7. Keep Your Surroundings Clean and Well-maintained.
Keep your surroundings clean and visible for threats and dangers. Keep it free of debris and clutter that might cause injuries and accidents. Hire commercial landscaping services to keep your grounds well-maintained and orderly.
As a responsible business owner, it is your responsibility to invest in maintenance activities that will keep your customers and establishment safe. Your customers will more likely remain loyal to you if they see that you care for their well-being.