5 Qualities That Make a Hotel Great

5 Qualities That Make a Hotel Great

People who love to go out of town to visit Singapore’s tourist destinations or do business rely heavily on hotel accommodations to make their trip as relaxing as possible. The good news is that there is no shortage of Singaporean hotels that provide value-for-money accommodations to travelers of all ages regardless of their business in the city-state. With many reputable hotels available in Robertson Quay, the country is truly a great place to visit or conduct business deals in.

However, as with many other destinations, hotels in Singapore are not equal in terms of the services that they provide to their clients. If you’re in the country for whatever reason, you need to know what to look to be sure that you’re staying in a hotel that can guarantee you a truly memorable and relaxing stay.

Here are the five qualities of a great hotel that is worthy of your hard-earned money:

Excellent customer service

While many hotels offer great attention to clients’ needs and concerns, great hotels make extra effort to ensure that clients get the right attention throughout their stay. This involves addressing their various concerns immediately, offering perks and discounts, and making sure that guests are served well in all other aspects such as food and room service. This brand of excellent customer service is what separates the finest hotels from all the rest and is one of the traits that you should look for in a hotel.

Great location

The best hotels are located in areas that are close to tourist destinations or commercial establishments and different modes of transportation. If you don’t have your own vehicle to move around the area where your hotel is located, its proximity to a mass transport system is a definite plus.

Meanwhile, if you are in the area for some rest and recreation, then a hotel that is a few kilometres away from the best sites should be a great choice.

Well-maintained and clean rooms

hotel room cleaning

You don’t want to end up ruining your vacation or business trip just because your hotel room lacks a water heater or that the beddings are obviously not properly cleaned and sanitized. The best hotels are those that have clean beddings, basic amenities (such as a fridge or hairdryer), and a fully-functioning heating and cooling system.

Your room should also have a closet or enough space to place your clothes and other personal effects. Some hotel rooms even have a built-in safe, so you can place your passport, money, and other valuables without worrying about them as you go out.

Excellent security

One of the most common problems with many hotels is the lack of in-house security and security features such as CCTV cameras and burglar-proof doors and windows. The best hotels do not have such a major flaw in them since they actually spend a great amount to ensure that guests are safe whether they’re inside their rooms, in the hallways, or at the parking lot.


A hotel that has a pool, spa, restaurant, and other amenities is worth every dollar you’ll spend. Inclusive hotels are becoming more popular especially among clients who don’t want to go out just to have a great meal or take a quick dip in the pool.

Keep in mind that your hotel should be as relaxing and safe as your home, or even better. By looking at these qualities, you should have an easier time booking the perfect hotel for your next trip.